These Terms & Conditions ("Terms") govern use of the Starlite Logistics website and public inquiry/onboarding features. Separate signed service agreements govern actual dispatch, back-office, or other carrier services and control if they conflict with these website Terms.
1. Website Use
The Site provides general business information and a way to request contact or preliminary onboarding review. Submitting a form does not by itself create a service agreement, agency relationship, employment relationship, exclusivity obligation, dispatch commitment, or guarantee of approval.
2. Carrier Control and No Guarantees
Carriers retain responsibility for their authority, safety, drivers, equipment, insurance, legal compliance, and final load acceptance. Starlite does not guarantee loads, rates, revenue, profit, payment, approval, service availability, or operating results.
3. No Freight Brokerage Representation
Starlite provides carrier-side dispatch and administrative support under applicable written agreements and does not publicly hold itself out as a freight broker. Service scope depends on the applicable written agreement.
4. SMS / Text Messaging Terms
By providing SMS consent through a Starlite form, by sending an inbound text message to Starlite, or by otherwise providing valid consent through an approved method, you authorize Starlite Logistics to send text messages related to the communication purpose for which consent was provided.
- Brand: SMS messages are sent on behalf of Starlite Logistics.
- Message types: messages may include onboarding follow-up, requested service information, dispatch/load coordination, document reminders, scheduling, account/service updates, and customer support. Marketing messages are sent only where the required marketing consent exists.
- Frequency: message frequency varies based on your activity and relationship with Starlite.
- Rates: message and data rates may apply depending on your wireless plan and carrier.
- Opt out: reply STOP to opt out of further SMS messages to that number.
- Help: reply HELP for assistance, or contact us using the phone/email listed on this Site.
- Voluntary consent: where applicable, consent to receive recurring or marketing SMS is not a condition of purchasing or receiving services.
- Privacy: mobile phone numbers, SMS opt-in data, and text-messaging consent are handled according to our Privacy Policy and are not sold or shared with third parties or affiliates for marketing, advertising, lead generation, or promotional purposes.
Wireless carriers are not liable for delayed or undelivered messages. Delivery may depend on network availability and carrier support.
5. Acceptable Use
You may not use the Site to submit unlawful, fraudulent, abusive, malicious, deceptive, infringing, or unauthorized content; attempt to disrupt Site security; impersonate another person or business; or upload information you do not have authority to provide.
6. Third-Party Services and Links
The Site may use or link to third-party services such as mapping, communications, hosting, or other operational providers. Third-party services may have separate terms and policies.
7. Intellectual Property
Unless otherwise stated, Starlite's Site content, branding, design elements, and original materials are owned by or licensed to Starlite and may not be copied, republished, or used in a misleading or unlawful manner without permission.
8. Changes
We may update these Terms when our Site, services, communications practices, or applicable requirements change. The effective/last-updated date above identifies the current version.
9. Contact
Questions about these Terms or SMS messaging can be directed to: